Workshop Description: Do you want to discover what clients loveand hateabout their lawyers? This workshop will help you strengthen your firms relationships and develop additional business using your day-to-day interactions with existing clients.
You will gain the fundamentals of client service and client development in this interesting, entertaining, and interactive workshop. To create a more rewarding and successful career, you will explore the skills that top rainmakers possessfrom how to develop a strong and significant network of contacts to focusing your marketing efforts.
Sample Agenda:
1. Introduction
2. Client Service Strategies
3. Focused / Industry Marketing
4. Focused / Industry Marketing Breakouts and Group Follow-up
5. Client Roundtable: Practice, Service, and Ethics
6. Client Service and Practice Management: "Debate the Client" Roundtable Issues
7. Networking and Working a Room
8. Networking Exercise (and post exercise discussion)
9. Marketing Overview
10. Marketing and Client Development Year-by-Year Analysis for Associates
11. Ethics Overview
12. Conclusion
