Frequently asked questions

Click on a topic to see the FAQ in that area.

General

Q: What is West LegalEdcenter?

A: West LegalEdcenter offers the most current and comprehensive library of online CLE programs, including programs from the nation's most respected national, state and local bar associations and distinguished CLE providers. West LegalEdcenter offers live webcasts, as well as recorded programs that can be taken on demand.

With West LegalEdcenter, you have the ability to:

  • Take online CLE for credit in most U.S. states that have credit requirements (check your state's CLE Requirements)
  • View program materials online or download materials to enhance your CLE experience
  • Simplify CLE reporting by tracking your completed WLEC credits online and downloading Certificates of Completion for your state licensing authorities
  • Take notes, make comments, and/or ask questions during live programs
  • Take notes or make comments while viewing on demand programs
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Q: What is My CLE Knowledge Center?

A: My CLE Knowledge Center is a personalized area of the site that you can view after you sign into West LegalEdcenter. Here you can track your CLE credits as well as find new programs that may be of interest to you. Program suggestions are based on the practice areas and license information found under your profile. To update this information, click My Profile under My West LegalEdcenter on the left side of any page.

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Q: What is My CLE Tracker?

A: My CLE Tracker can be found on the My CLE Knowledge Center page. To set it up, create a current compliance period by clicking My Compliance/Credits under My West LegalEdcenter on the left side of any page. Once set up, My CLE Tracker displays your completed credits and credits yet to be completed for your current reporting period. You can also link to programs that satisfy your requirements, access your complete CLE credit record, and add external credits.

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Q: Where can I see upcoming Live Programs?

A: The Live Program Calendar is found on the lower left side of any page. Click a date on the calendar to view a list of all live programs for that day. Use the forward arrow to check the next month. To access a month-view, printable calendar, click All Programs for This Month under the Live Programs Calendar.

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Q: How do I access programs in which I have enrolled?

A: To access on demand programs or live webcasts in which you are enrolled, complete these steps:

  1. Click My Programs under My West LegalEdcenter on the left side of any page.
  2. Click Start Program. For live webcasts, the Start Program button will become active approximately 15 minutes before the webcast is scheduled to begin. You will know when the Start Program button is active once it has changed color (from gray to orange).
  3. If this program is for CLE credit, verify the state information that is displayed and click Next. West LegalEdcenter will report your program attendance if required by the state where you are seeking credit.

When the program is running, you can download program materials in PDF format and participate in a discussion forum (required by North Carolina, Tennessee, Texas and Virginia only).

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Q: I registered for a live webcast, but forgot to write down the date and time. Where can I find this information?

A: Click My Programs under My West LegalEdcenter on the left side of any page to view programs for which you are currently enrolled. Under the program title and description, the Start Date/Time is displayed. You may also click Add to Calendar to add a live program to your calendar.

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Q: When I enroll in a program, how long do I have to view it?

A: On demand programs may be viewed up to 180 days after the date of enrollment. Live webcasts are available only at the scheduled time. An on demand version of the live webcast will be made available to you for 180 days after the on demand webcast becomes available.

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Q: How can I be notified of new CLE programs that are relevant to me?

A: To receive e-mail messages notifying you of new CLE programs that match your practice areas and jurisdictions, complete these steps:

  1. Click My Profile under My West LegalEdcenter on the left side of any page.
  2. Click Update Your Title and Practice Areas and choose a Primary Practice Area.
  3. Scroll to the bottom and click Save.
  4. Click Communication Preferences under Communication Options.
  5. Confirm that the check box next to "Receive e-mail newsletters related to your CLE requirements and programs available for your jurisdiction and practice areas" is selected.
  6. Click Save.
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Q: How do I find my personal information, such as my CLE credits, enrollments and registration/profile information on West LegalEdcenter?

A: Under My West LegalEdcenter on the left side of any page:

  • Click My Home to see programs of interest and access My CLE Tracker, which allows you to view your compliance information.
  • Click My Programs to see a list of all West LegalEdcenter programs for which you are currently enrolled.
  • Click the Purchase History tab to view all of the West LegalEdcenter programs in which you have enrolled, including the program titles, program types, purchase dates, and the amounts paid for each program.
  • Click My Compliance/Credits to set up and generate a report showing your progress toward meeting MCLE requirements for each state in which you are licensed.
  • Click the All Credits tab to view a complete record of the CLE credits you have earned. This feature automatically adds credit information for West LegalEdcenter programs you have completed and allows you to add external credits you have completed at in-person CLE programs.
  • Click the Add External CLE Program from a generated compliance report or All Credits tab to add CLE credits taken outside of West LegalEdcenter.
  • Click My Profile under My West LegalEdcenter on the left side of any page to view or edit your personal information, payment options and communication options.
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Q: Does West LegalEdcenter offer Podcasts?

A: Podcasts have been replaced by the CLE Mobile app. Please visit the CLE Mobile FAQ for more information.

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Registration and OnePass

Q: Why should I register with West LegalEdcenter?

A: When you register with West LegalEdcenter, you can enroll in and view online CLE programs and take advantage of convenient CLE credit tracking and program notification features. To register, click New User Registration under Sign In on the left side of any page.

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Q: What Is OnePass?

A: West LegalEdcenter users must have a OnePass account to access the site. A OnePass account is a Username and Password that provides greater security and may be used with many other Thomson Reuters Legal applications.

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Q: I am an existing West LegalEdcenter user, but I need to create a OnePass. How may I do that?

Q: I am an existing West LegalEdcenter user, and I have a OnePass account for other Thomson Reuters Legal products that I use. But I don't know whether my OnePass is connected to my West LegalEdcenter profile. What should I do?

A: Try signing into West LegalEdcenter with your OnePass. If your OnePass is not recognized, you will need to register as a New User. (View the instructions here.)

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Q: I tried to set up a OnePass account but I am still unable to access West LegalEdcenter. How can I get help?

A: For help with OnePass questions, please call 1-800-WESTLAW (1-800-937-8259).

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Q: I have a OnePass account, but I cannot remember my password. What should I do?

A: Click the Forgot Username/Password link immediately below the orange Sign In button on the West LegalEdcenter home page.

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Q: I use the CLE Mobile app. Does CLE Mobile use OnePass?

A: The CLE Mobile app has been updated to utilize OnePass for sign in. If you use CLE Mobile, please download the latest version from the iTunes app store and sign in using your OnePass username and password.

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Q: How do I find my profile information on West LegalEdcenter?

A: Sign in to West LegalEdcenter, then click My Profile under My West LegalEdcenter on the left side of any page to view or edit your contact, practice, and payment information and update your e-mail preferences. NOTE: Your first name, last name and email address must now be edited in the OnePass system.

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Searching for Programs

Q: How do I search for programs of interest on West LegalEdcenter?

A: The best way to search for a program is to complete these steps:

  1. Click the Search Catalog tab at the top of any page.
  2. Click the CLE, Paralegal, or Core Skills tab. Make a selection from one or more checkboxes and drop-down lists. If desired, narrow your search by typing one or more key words about the program for which you are searching in the Title, Description, and Speaker text boxes.
  3. Click Search.

Using the CLE Search Template

Program Format

By default, your search will look for both live webcasts and on demand programs. Clear either the Live Webcast or On Demand check box to limit your search to one type of program. You will no longer find Live Conferences or Podcasts within West LegalEdcenter search results. (NOTE: Podcasts have been replaced by the CLE Mobile app. For more information, please visit the CLE Mobile FAQ.)

Accreditation for

To find programs that fulfill MCLE requirements in a particular state, select a state from the Accreditation for drop-down list. By default, all programs accredited in that state, including national or other state programs, will be displayed. To find only programs addressing the law of that state (for example, programs accredited in California on California law), select the Search state-specific law only check box. To search for programs accredited in multiple jurisdictions, select an additional state from the Also Accreditation for drop-down list.

Practice Areas

To find programs about a specific practice area, select that practice area from the Practice Areas drop-down list.

Content Partners

To find programs from your favorite local or national CLE provider, select an authorized West LegalEdcenter content partner from the Content Partners drop-down list.

State-Specific Law

To find local programs addressing the law of a particular state, select a state from the State-Specific Law drop-down list. If you've already selected the Search state-specific law only checkbox for an Accreditation for search, there is no need to choose the same state from this drop-down list. (Use this drop-down list to find all state-specific programs, whether or not they are accredited in the jurisdiction.)

Specialty Credits

To find programs that satisfy specially defined MCLE credit requirements for a particular state, select a state or a specific credit requirement from the Specialty Credits drop-down list.

Skill Level

To find programs that satisfy a specific skill level, select that skill level from the Skill Level drop-down list.

Production Date

By default, a search will retrieve all programs available and display the most recent program first. To focus your search on a desired date range, select an option from the Production Date drop-down list.

Sort Options

After you have run a search, you may sort programs by Date, Cost, Duration, or Program Title.

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Enrolling in Programs

Q: How do subscription users enroll in a program from West LegalEdcenter?

A: To enroll in a program on West LegalEdcenter, click the Enroll button on the right side of the program listing. The program you enrolled in is displayed in the My Programs listing.

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Q: How do non-subscribers purchase programs from West LegalEdcenter?

A: To purchase a program on West LegalEdcenter, click the Add to Cart button on the right side of the program listing. The program you selected is displayed at the Shopping Cart page. Click Continue Searching to find additional programs. When you have finished selecting programs, click Purchase Now in the shopping cart.

If you have not registered with West LegalEdcenter or if you have not signed in to the site, you will be prompted to do so. A credit card or promotion code is required to finalize the purchase.

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Q: How do I store and change my credit card information?

A: First sign in to West LegalEdcenter. Next click My Profile under My West LegalEdcenter on the left side of any page and click Add or delete a credit card.

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Q: How do I change the payment method displayed in the Shopping Cart?

A: If you have specified more than one payment method, click Other Payment Options at the Shopping Cart page. Select an option from the Saved Payment Options drop-down list and click Continue. The payment method is changed at the Shopping Cart page.

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Q: How can my firm or organization purchase a subscription to West LegalEdcenter?

A: To learn how your entire firm or organization can get access to West LegalEdcenter, please call 1-800-495-9378.

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Q: How do I know my purchase has been completed successfully?

A: A Purchase Confirmation screen is displayed when your purchase is complete. You will also receive a confirmation email.

To view all of your West LegalEdcenter purchases, click My Programs under My West LegalEdcenter on the left side of any page, then click the Purchase History tab.

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Q: How can I review my program selections prior to making a purchase?

A: Click Shopping Cart on the toolbar to view programs you have added to your cart. If you want to review accreditation or other program information, click the program title.

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Q: How do I access programs for which I am enrolled on West LegalEdcenter?

A: After submitting your order, you can access a program by clicking the Start Program button on the Confirmation page or on the Current Enrollments tab under My Programs.

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Q: What is your exchange/return policy?

A: At West LegalEdcenter, we stand behind our products, our service and you, our customers. If, for any reason, you are not completely satisfied with the program you selected, and you have not received a Certificate of Completion, we will exchange it for you or issue a full refund. Your satisfaction is important to us.

Exchanges and Returns

If you wish to exchange or return a program within 180 days of purchase in which a Certificate of Completion was not issued, simply contact us at 1-800-495-9378.

Please note that requests for refunds may take up to five business days to process.

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Q: How can I pay the displayed member price?

A: To qualify for member-discounted prices, you must have an active membership with the content partner of the program you want to purchase. Please update your profile with your membership information in order to receive applicable discounts. To update this information, sign in to West LegalEdcenter and click My Profile under My West LegalEdcenter on the left side of any page. Then click Update your bar admission and membership information, choose your membership from the drop-down menu and click Save.

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Accreditation

Q: How do I access and print my Certificate of Completion?

A: To access and print your certificate(s):

  • Sign in to your account at westlegaledcenter.com.
  • Click My Compliance/Credits in the upper-left corner of the site, and then click on the All Credits tab.
  • Click on the Yellow Certificate icon, located to the right of the program you have completed.
  • Click on Certificate of Completion, and you will receive your prefilled Certificate.
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Q: I've completed a program on West LegalEdcenter but did not receive a Certificate of Completion. How do I obtain one?

A: Please fill out the form here and we will update your profile within 3-5 business days.

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Q: Can I get MCLE credit for online CLE programs?

A: Each state has its own requirements and rules for what can be taken online. Please see your state's requirements to find out if your state allows MCLE credit for online CLE programs. Within WLEC, click the CLE Requirements tab at the top of any page. Hover over a state to view a snapshot of state requirements. Click your state on the map or select your jurisdiction from the Select Your State drop-down list for more information. To ensure accurate interpretation of the information provided, contact your state MCLE authority, shown on the right side of your state's requirements page.

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Q: How does a CLE program get accredited?

A: CLE programs are accredited in one of four ways:

  • A sponsor may apply for approval for the individual program.
  • A sponsor may apply for sponsor accreditation or the sponsor may be designated as an accredited sponsor, making all of the programs sponsored presumptively accredited.
  • An individual attorney may apply for approval of the program.
  • A state may recognize and presumptively approve CLE programs accredited by, and held in, other MCLE states.

For specific questions about accreditation of West LegalEdcenter programs, please e-mail accreditation@westlegaledcenter.com.

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Q: How does a sponsor or an individual apply for accreditation approval of a CLE program?

A: Applications for accreditation of a specific CLE program must be submitted on forms furnished by the appropriate state board or commission. Most states require the application be submitted some time before the program is to take place.

Generally, the forms must be accompanied by an outline that describes the content, identifies the teachers, lists the time devoted to each topic, and shows the date and location of the program to be offered. Typically, this is a brochure mailed by the program provider that announces the program. Sometimes, it must include a detailed calculation of the total CLE hours and specialty credit hours. Finally, a fee usually must accompany the application. West LegalEdcenter complies with the rules of all accrediting boards or commissions when applying for CLE credit.

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Q: What is a program's expiration date?

A: In some states, programs are accredited only through a certain date. The expiration date is the last date on which the program can be taken for credit within that state. After that date, accreditation for that state will no longer be displayed. To view the expiration for a program, click your state under the Accreditation heading found on the right side of any program details page.

NOTE: When you enroll in a program on West LegalEdcenter, you have access to the program for 180 days from the date you enrolled, which may extend beyond the program's expiration date. Therefore it is always a good idea to verify that a program has not expired before you start it.

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Q: What does "Applied for" mean under the listing for my state's accreditation?

A: "Applied for" means that the application for CLE approval has been submitted to the state accrediting agency.

As with many live CLE events you may attend, approval for credit is not always received prior to the program. Many states allow providers to list the program as "applied for" to alert participants that, while approval has not yet been received, the application is in process.

You will be notified when formal approval has been obtained.

Be assured that we carefully screen programs before applying and are confident that the approval will be granted.

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Q: What does "Applied for Upon Completion" mean under the listing for my state's accreditation?

A: Some states allow programs to be submitted for approval after an attorney has attended the program. We list such programs as "Applied for Upon Completion."

You will be notified first when the program has been submitted to the state for approval (see "Applied for"), and again when formal approval has been obtained.

Be assured that we carefully screen programs before applying and are confident that the approval will be granted.

Be sure to select your state for credit when beginning the program to ensure that we are notified of your completion to trigger the application process.

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Q: What does "Self-Apply" mean under the listing for my state's accreditation?

A: In some states an attorney is allowed to self-apply for credit in place of the sponsor, particularly if that course is approved in other jurisdictions.

All West LegalEdcenter programs are approved for MCLE credit by, among others, the New York and California state bar associations.

If a course lists "Self-Apply," WLEC has chosen as the course provider to have the attorneys apply for these programs by submitting the appropriate paperwork to the state board for approval.

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Q: What does "Reciprocal Credit Available" mean under a state's listing?

A: For some states, active lawyers will receive 1:1 credit for courses approved as satisfying the continuing legal education requirements of any other jurisdiction. All West LegalEdcenter programs are approved for MCLE credit by, among others, the New York and California State Bars.

Upon completion of a "Reciprocal Credit Available" program, attorneys will be provided with a Certificate of Completion for their records.

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Q: What completion date will be reported to MCLE regulators for my program?

A: Program attendance is reported at the actual time of program completion. If approval is received after you have completed the program, it will be applied retroactively to your participation by the MCLE regulators.

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Q: What is the difference between Compliance Deadline and Reporting Deadline?

A: Compliance Deadline is the date by which all CLE requirements must be completed. In other words, all programs must be viewed and completed by midnight on this date in order for the attorney to receive credit. Reporting Deadline is the date by which attorneys must inform the state which programs they took to fulfill their requirements. Most often, attorneys have 1-3 months from the end of the compliance period to finish their reporting. Please note that both Compliance Deadline and Reporting Deadline are listed on the state requirements pages for each state.

Using Minnesota as an example:

  • End of Compliance Period: June 30
  • Reporting Date: August 30
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Discussion Forums

Q: What are discussion forums?

A: Users may participate by submitting a question or submitting comments to a discussion board. Click the Participation tab, enter your comment or question within the text box and then click the appropriate button to submit.

Participation is required by North Carolina, Tennessee, Texas and Virginia for MCLE regulatory compliance. They are not required by any other state. If you are claiming credit in North Carolina, Tennessee, Texas or Virginia, you must participate at least once during the program.

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MCLE Credit Tracking

Q: How do I know that I have successfully completed a program and see my CLE credits on West LegalEdcenter?

A: Sign in to West LegalEdcenter, then click My Compliance/Credits. Click the All Credits tab to view a complete record of the CLE credits you have earned. This feature automatically adds credit information for the West LegalEdcenter programs that you have completed and allows you to add external credits from traditional, in-person CLE programs. To view or download your certificate, click on the scroll icon next to any program.

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Q: How do I add information about CLE programs I have completed elsewhere to my credit tracker on West LegalEdcenter?

A: To add credits you have completed at other locations, such as in-person live CLE programs, complete these steps:

  1. Sign in to West LegalEdcenter, then click My Compliance/Credits under My West LegalEdcenter on the left side of any page.
  2. Click the All Credits tab and then the Add External CLE Program button.
  3. Enter the requested information and click Save.
  4. Enter the credits earned and other pertinent details about the program and then click Save. The program is added to your list of completed programs.
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Customer Service

Q: How can I get help selecting the right CLE programs for me?

A: For help finding programs that meet your specific needs, please call West Customer and Technical Support at 1-800-495-9378.

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Q: How can I get technical and general support for West LegalEdcenter?

A: For help 24 hours a day, 7 days a week, please call West Customer and Technical Support at 1-800-495-9378, or email support@westlegaledcenter.com.

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Q: How can I get help with billing questions related to West LegalEdcenter?

A: For help with billing questions, please call West Customer Service at 1-800-328-4880. Customer Service is available Monday through Friday from 7:00 a.m. to 8:00 p.m. Central Time.

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CLE Mobile

General

Q: What is the CLE Mobile App?

A: CLE Mobile allows attorneys to listen to thousands of continuing legal education (CLE) programs on their iPhone or iPad. West LegalEdcenter has recreated its online experience with the free CLE Mobile app. All of the regulatory safeguards that states require have been incorporated in the mobile environment. This allows you to earn credits the same as you would with an on-demand program at West LegalEdcenter.

After enrolling in available "Mobile Compatible" CLE content through your West LegalEdcenter account, courses become available for download to an iPhone or iPad through the CLE Mobile app. The app also allows users to manage their westlegaledcenter.com profile, including licensing states and registration numbers.

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Q: Is there an Android version of the CLE Mobile app?

A: There is no Android version of the CLE Mobile app because the program viewer on the West LegalEdcenter web site is compatible with the browsers on most Android devices.

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Q: How much does it cost?

A: There is no cost to download the CLE Mobile app. CLE programs on West LegalEdcenter range in price. You can choose to purchase either single programs with a credit card or an unlimited subscription with access to thousands of courses accessible online or through CLE Mobile.

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Q: How do I access programs through CLE Mobile?

A: To access on-demand programs in which you have enrolled on westlegaledcenter.com, complete these steps:

  1. Sign in to CLE Mobile while connected to a network with Internet access (data rates may apply).
  2. On the My Programs screen, touch Available for Download.
  3. You will see a list of programs available to download. Touch the name of the program you wish to download to your device.
  4. Touch the Download button.
  5. Once downloaded, the program is available under Ready to Play.
  6. When you start the program, you will be asked to make a CLE credit selection:
    • Select For Credit if you are requesting CLE credit for the program.
    • Select Not For Credit if you are not requesting CLE credit for the program.
  7. If this program is for CLE credit, verify the state information that is displayed and click Next if correct.
  8. You may be prompted to confirm whether or not you are taking the program from the outside the United States. Click Yes or No.
  9. Click Done to verify your credit selections.
  10. Touch the Play button to start the program.

For states where the sponsor is required to report, West LegalEdcenter will report your program attendance once you have completed the program and synced the information to West LegalEdcenter.

When the program is running, you can view program materials in PDF format and participate in a discussion forum (required by North Carolina, Tennessee, Texas and Virginia only.)

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Q: How do I delete programs from my device?

A: Programs may be deleted from In Progress, Ready to Play, and Completed Programs in My Programs. Simply swipe left on the name of the program you wish to delete and touch Delete. Make sure that you have synced your completed programs before deleting them!

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Q: If I start a program online can I finish it on CLE Mobile (and vice versa)?

A: You must complete the entire program on the same platform (online or mobile) where the program was started.

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Accreditation

Q: What is the credit expiration date?

A: In some states, programs are accredited until a certain date. The expiration date is the last date on which the program can be taken for credit in that state. After that date, accreditation for that state will no longer be displayed. On westlegaledcenter.com, click a program title to view the expiration date under State Credits on the right side of the page. Be sure the state is displayed in bold to view that state's information. In CLE Mobile, program expiration dates are displayed in the Select Credit step. This date may be different than the date at which program access expires. Be sure to check the current accreditation status before beginning any program.

For additional information, please review the Accreditation FAQ.

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Technical Support

Q: What are the technical requirements for the CLE Mobile App?

A: For the iPhone or iPad (including the iPad Mini), OS 7.1 or later is required. WiFi Internet access is required for setting up a CLE Mobile app account, audio downloads, and submitting courses for credit.

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Q: How do I set up the CLE Mobile App?

A: To begin using the CLE Mobile app you must

  1. Ensure that your device's operating system software is at least version 7.1
  2. Download the CLE Mobile application from the App Store
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Q: Can I use the CLE Mobile without an Internet connection?

A: You can listen to and access program materials from CLE Mobile courses offline. After downloading the app, you must first log into CLE Mobile with a WiFi connection and download the content to which you wish to listen. After your program is complete you must again connect to the Internet to submit your program information for MCLE credit.

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Q: How big are the program files?

A: An hour of West LegalEdcenter Audio is approximately 10 MB.

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Searching/Purchasing

Q: How do I enroll in (or purchase) programs from westlegaledcenter.com for CLE Mobile?

A: While viewing programs displayed in My CLE Knowledge Center or a search result on westlegaledcenter.com, click Enroll (or Add to Cart) next to the program you want to purchase. Audio CLE programs are identified as "Mobile Compatible". The program you selected is displayed at the Shopping Cart page. Click Continue Searching to find additional programs you want to purchase. When you have finished selecting programs, click Purchase Now in the shopping cart.

If you have not registered with West LegalEdcenter or if you have not signed in to the site, you will be prompted to do so. A credit card, West LegalEdcenter subscription or promotion code is required to complete the purchase.

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Q: How do I search for programs within the CLE Mobile app?

A: Touch Search in the menu at the bottom of the screen. Enter keyword(s) by typing in the box. Touch Accreditation and/or Program Topic(s) and make selection(s) to specify jurisdictions and/or topics. Touch Add to Search to include Accreditation and/or Program Topic(s) in your query. Jurisdictions set in My Profile are the default Accreditation setting. Multiple terms are treated as 'and' in the search logic.

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Q: I'm a West LegalEdcenter subscriber. Can I enroll in programs from my device?

A: Yes. Search for a program, touch the program title to view the program details, then touch Enroll. You will receive an e-mail confirming your enrollment.

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Q: I'm not a West LegalEdcenter subscriber. Can I purchase programs from my device?

A: No. You must visit WestLegalEdcenter.com to make your purchase. Once you have made your purchase, you can then download the program to the CLE Mobile app.

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MCLE Credit Tracking

Q: How do I know that I have successfully completed a program?

A: After you complete a program on CLE Mobile, you can rate the program and submit it to West LegalEdcenter for credit. If you are not connected to the Internet, the information will be saved so you can sync at a later time. Once you have synced the program, visit West LegalEdcenter to view and/or print your Certificate of Completion.

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Q: How do I find my CLE credits and/or print my certificates on West LegalEdcenter?

A: To generate a report showing your progress toward meeting the MCLE requirements for each state in which you are licensed, visit westlegaledcenter.com and sign in, and then click My Compliance/Credits.

Click the All Credits tab to view a complete record of the CLE credits you have earned. This feature automatically adds credit information for West LegalEdcenter programs you have completed, including programs completed on the CLE Mobile app. The All Credits tab also allows you to add external credits from traditional, in-person CLE programs.

For additional information, please review the Accreditation FAQ.

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Help

Q: Where can I go for more help?

A: For help 24 hours a day, 7 days a week, please call West LegalEdcenter Customer and Technical Support at 1-800-495-9378, or email CLEMobile@westlegaledcenter.com.

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Technical Requirements

For Technical Requirements, click here



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Terms and Conditions

West LegalEdcenter's Terms and Conditions have been revised.

Click here to view Terms and Conditions (Version 2)