Program Details
On Demand

Working With Challenging Clients

Content Partner:  Chicago Bar Association
Mobile Compatible
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Price: $165.00*
Member Price:  $110.00
This program is no longer available.

* Applicable Membership or Subscription discounts will be added in your shopping cart

Description: Every lawyer has the experience of working with a challenging client from time to time. Any number of challenges may develop in the attorney-client relationship. Perhaps a client's angry personality causes you stress or your client refuses to even consider a recommended course of action. Sometimes clients fail to stay in touch, or in contrast, insist on burdensome moment-by-moment updates, monopolizing your time and trying your patience. Other clients may fail to recognize the systemic constraints that are out of your control and choose to blame you instead. Speakers will present strategies and techniques as well as ethical considerations for handling clients who present these and other challenges.

Practice Areas: Ethics & Professional Responsibility
Online Media Type: Video, Audio
Production Date: 03/31/2009
Level: Intermediate
Category: Standard
Duration: 2 Hours, 47 Minutes
Online Format: On Demand

Click here for information on subscription discounts and Group Viewing opportunities.

Purchase of this product provides online access for 180 days. If you are purchasing a live webcast, you will receive complimentary access to the on demand version for 180 days once it becomes available. Please note that the on demand and podcast versions may, or may not be accredited in your state.

If you intend to take a course for CLE credit, please make sure your state is listed in the "Accreditation" section to the upper right of the program description. Accreditation displayed is unique to the purchased program format (live conference, live webcast, on demand, podcast). Credit totals listed for live conferences are the maximum credits available. Credits issued will be based upon actual time in attendance.  Credit totals for other formats are for complete programs.  Partial credit is not available for any online or downloadable format. 


West LegalEdcenter will not provide accreditation for states not listed. 

This product is intended for individual use by the named purchaser. Group viewings for online programs may be arranged for five or more attorneys within the same organization prior to viewing by emailing

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Total Credits: 2.75
Specialty Credits: Ethics 2.75
Status: Reciprocal Credit Available
Expiration: N/A
Training Type: Online

West LegalEdcenter provides accreditation as described here. You may be able to self apply for credits in states not listed.

Check your state requirements and get contact information.
Marilyn J. Smith - Moderator, Executive Director, Center for Conflict Resolution
Alexander Brown, MBA, PhD, LCSW - Clinical Director, Metropolitan Family Services
Margaret C. Benson - Executive Director, Chicago Volunteer Legal Services Foundation
John Cesario - ARDC
This product is designed to provide information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

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