Program Details

Don't Panic! An Attorney’s Guide to Grievances

Content Partner:  Milwaukee Bar Association
Price: $65.00*
Member Price:  $65.00
This program is no longer available.

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Description: You check your mail and amidst the court communications and invoices you see something marked “Personal & Confidential,” from the Office of Lawyer Regulation. You open it up and get that sinking feeling--someone has filed a grievance against you and you need to respond. This seminar will aim to demystify that process and guide lawyers through the ethical ins and outs of responding to grievances, and will include tips that may help avoid grievances in the first place.

Overview of the Lawyer Regulatory System—SCR Chapter 22 (12:35 p.m.)
·         Structure
·         Why do people file grievances?
·         Grievances by practice area and by rule violation
Somebody Filed a Grievance; Now What? (12:40 p.m.)
·         OLR investigation process 
o   Intake (SCR 22.02)
o   Investigation (SCR 22.03)
§  Referral to district committee (SCR 22.04)
·         Your duty to respond (SCR 22.03)
o   What happens if you don’t respond? (SCR 22.03(4))
o   What if I’m still representing the client who filed the grievance? (SCR 20:1.7)
·         Practical tips for response
·         How do you know if you need help responding?
What Happens After the Investigation? (12:55 p.m.)
·         Possibilities for disposition (SCR 22.05)
o   Dismissal
o   Diversion agreements (SCR 22.10)
o   Consensual public or private reprimands (SCR 22.09)
o   Preliminary review committee determination of cause to proceed (SCR 22.06)
·         What if it doesn’t go away?
o   Supreme Court complaint (SCR 22.11)
o   Procedures before a referee (SCR 22.16)
§  Hearing
§  Report & Recommendation
o   Court review and appeal (SCR 22.17)
o   Stipulations and “settlement” (SCR 22.12)
o   What kinds of discipline can the Court impose?
·         What if I can’t defend against the charges?
o   No contest plea (SCR 22.14)
o   Consensual revocation (SCR 22.19)
Tips for Avoiding Grievances (1:10 p.m.)
·         Good communication (SCR 20:1.4)
·         Manage client expectations (SCR 20:1.2, 1.4)
·         Keep the case moving (SCR 20:1.3)
·         Admit material mistakes (SCR 20:1.4, 20:1.7, Ethics Opinion E-82-12)
·         Make sure your fees are reasonable and transparent (SCR 20:1.5, 1.15)
·         End the relationship properly (SCR 20:1.16)
Questions and Comments (Time Remaining)

Practice Areas: Ethics & Professional Responsibility
Online Media Type: Video
Production Date: 01/12/2018 1:30 PM EST
Level: Intermediate
Category: Standard
Duration: 1 Hours, 0 Minutes
Online Format: Live

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Purchase of this product provides online access for 180 days. If you are purchasing a live webcast, you will receive complimentary access to the on demand version for 180 days once it becomes available. Please note that the on demand and podcast versions may, or may not be accredited in your state.

If you intend to take a course for CLE credit, please make sure your state is listed in the "Accreditation" section to the upper right of the program description. Accreditation displayed is unique to the purchased program format (live conference, live webcast, on demand, podcast). Credit totals listed for live conferences are the maximum credits available. Credits issued will be based upon actual time in attendance.  Credit totals for other formats are for complete programs.  Partial credit is not available for any online or downloadable format. 


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Total Credits: 1
Specialty Credits: Ethics 1
Status: Accredited
Expiration: 01/11/2019
Training Type: Participatory Online

West LegalEdcenter provides accreditation as described here. You may be able to self apply for credits in states not listed.

Check your state requirements and get contact information.
Stacie Rosenzweig - Halling & Cayo
This product is designed to provide information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

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