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Program Details
On Demand

Listening Pays: Be a Better Legal Administrator through the Power of Listening

Content Partner:  Association of Legal Administrators (ALA)
Mobile Compatible
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Price: $129.00*
Member Price:  $129.00
This program is no longer available.

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Description: Everything rises and falls with listening. Yet it’s estimated that the average person ignores, forgets or misunderstands at least 75% of what they hear. Join this interactive webinar, and leave challenged to develop a listening leadership focus in your professional and personal life. Learn how the value of listening is fundamental to effective leadership and team success, paving a direct pathway for you to solve conflicts, increase results, foster respect, build teamwork and strengthen credibility. 

·Identify the “listening pays” framework and the six strategies that drive listening success
·Develop strategies to take 100% responsibility as both a speaker and listener
·Effectively deal with distractions
·Recognize and apply the emotional triggers that block success  

CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)
CLMSM Application Credit: 1 hour in the category of Communication Skills
CLMSM Recertification Credit: 1 hour in the subject area of Communication and Organizational Management (CM)
CLMSM App Credit for Functional Specialists: 1 hour in the subject area of Communication and Organizational Management (CM) towards the additional hours required of Functional Specialists to fulfill the CLM application.
Rick Bommelje is known by many as the “Listening Doctor,” although he calls himself the “Listening Student.” He is a Professor in the Department of Communication at Rollins College in Winter park, Florida where he specializes in the development of listening and leadership behaviors. Bommelje was selected as one of the top 300 college professors in the nation by the Princeton Review. His informal delivery style focuses on practical and substantive content that offers participants immediate and measurable benefits.  He co-authored Listening Leaders with Dr. Lyman Steil in 2004 where the term ‘listening leadership’ was coined.  His latest book is Listening Pays: Achieve Significance through the Power of Listening.

Practice Areas: Career Development, Communications
Online Media Type: Video
Production Date: 07/02/2014
Level: Intermediate
Category: Standard
Duration: 1 Hours, 1 Minutes
Online Format: On Demand

Click here for information on subscription discounts and Group Viewing opportunities.

Purchase of this product provides online access for 180 days. If you are purchasing a live webcast, you will receive complimentary access to the on demand version for 180 days once it becomes available. Please note that the on demand and podcast versions may, or may not be accredited in your state.

If you intend to take a course for CLE credit, please make sure your state is listed in the "Accreditation" section to the upper right of the program description. Accreditation displayed is unique to the purchased program format (live conference, live webcast, on demand, podcast). Credit totals listed for live conferences are the maximum credits available. Credits issued will be based upon actual time in attendance.  Credit totals for other formats are for complete programs.  Partial credit is not available for any online or downloadable format. 


West LegalEdcenter will not provide accreditation for states not listed. 

This product is intended for individual use by the named purchaser. Group viewings for online programs may be arranged for five or more attorneys within the same organization prior to viewing by emailing

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ALA Certified Legal Manager
Total Credits: 1
Specialty Credits: 
Status: Accredited
Expiration: N/A
Training Type: Previously Recorded

West LegalEdcenter provides accreditation as described here. You may be able to self apply for credits in states not listed.

Check your state requirements and get contact information.
Rick Bommelje, Ed.D. - Professor, Rollins College
This product is designed to provide information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

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