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Program Details
On Demand

Billing and Collections: No One Told Me I Would Have to Do This!

Content Partner:  Association of Legal Administrators (ALA)
Mobile Compatible
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Price: $129.00*
Member Price:  $129.00
This program is no longer available.

* Applicable Membership or Subscription discounts will be added in your shopping cart

Description: Are you ready to learn how to get firm management and partners to see that running a law firm is a business? Learn how to overcome the political and cultural hurdles associated with the introduction of timekeeping best practices. You will hear how to develop approaches that make time entry an easy, daily function and still be seen as providing assistance without overstepping your bounds.

  • Establish a culture to make time entry a daily event 
  • Determine the signals that there may be a client relationship issue when the attorney stops billing
  • Identify the risks and rewards of staying on top of billing and collections
  • Create reports that shows the BIG picture to firm stakeholders
CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

CLMSM Recertification Credit: 1 hour in the subject area of Financial Management (FM)
CLMSM App Credit for Functional Specialists (who are not Finance Specialists): 1 hour in the subject area of Financial Management (FM) towards the additional hours required of Functional Specialists to fulfill the CLM application.
Beth Keno, CPBA, CPMA, Keno Consulting, LLC, delivers strategic and results-oriented client solutions focused on small to mid-size law firms. Keno owned and operated Juris® Midwest which provided back office law management software and consulting services to more than 100 law firms. Working with Juris clients allowed her an opportunity to improve their operational performance and bottom line profitability. As a result, she founded Keno OR™, an operational assessment designed specifically for law firms.

Practice Areas: Accounting & Business of Law, Business of Law, Business, Finance, and Accounting
Online Media Type: Video
Production Date: 09/17/2014
Level: Basic
Category: Standard
Duration: 0 Hours, 58 Minutes
Online Format: On Demand

Click here for information on subscription discounts and Group Viewing opportunities.

Purchase of this product provides online access for 180 days. If you are purchasing a live webcast, you will receive complimentary access to the on demand version for 180 days once it becomes available. Please note that the on demand and podcast versions may, or may not be accredited in your state.

If you intend to take a course for CLE credit, please make sure your state is listed in the "Accreditation" section to the upper right of the program description. Accreditation displayed is unique to the purchased program format (live conference, live webcast, on demand, podcast). Credit totals listed for live conferences are the maximum credits available. Credits issued will be based upon actual time in attendance.  Credit totals for other formats are for complete programs.  Partial credit is not available for any online or downloadable format. 


West LegalEdcenter will not provide accreditation for states not listed. 

This product is intended for individual use by the named purchaser. Group viewings for online programs may be arranged for five or more attorneys within the same organization prior to viewing by emailing

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ALA Certified Legal Manager
Total Credits: 1
Specialty Credits: 
Status: Accredited
Expiration: N/A
Training Type: Previously Recorded

West LegalEdcenter provides accreditation as described here. You may be able to self apply for credits in states not listed.

Check your state requirements and get contact information.
Beth Keno, CPBA, CPMA - President, Keno Consulting
This product is designed to provide information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

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