Many new attorneys take the client relationship for granted, yet client satisfaction is the single most important thing youll need for long-term success. This program will give you tips for earning the trust and respect of your clients. Learn how to collect and organize client information, conduct initial client meetings, assess conflicts of interest, as well as how to establish client files, terms of engagement and billing procedures for once youre hired.
As a result of this program, you will understand:
- Collecting and organizing client information
- Conducting the initial client meeting
- Services agreements and engagement letters
- Conflicts of interest
- Managing the client relationship and client communications
Program materials include:
- General Information Collection Worksheet
- Engagement Letter
- New Client Report
This program is included in the following series:
If you intend to take a course for CLE credit, please make sure your state is listed in the "Accreditation" section to the upper right of the program description. Accreditation displayed is unique to the purchased program format (live conference, live webcast, on demand, podcast). Credit totals listed for live conferences are the maximum credits available. Credits issued will be based upon actual time in attendance. Credit totals for other formats are for complete programs. Partial credit is not available for any online or downloadable format.
West LegalEdcenter will not provide accreditation for states not listed.
This product is intended for individual use by the named purchaser. Group viewings for online programs may be arranged for five or more attorneys within the same organization prior to viewing by emailing west.wlec-sales@thomson.com.